If you would like additional copies of this booklet, you can call 386.254.4241 to reach Patient Relations who can provide you with copies. Our hope is that you continue your healing and recovery safely after you leave the hospital. Your primary care provider (doctor or nurse practitioner) is where most of your health issues can and should be addressed. Find information aboutCOVID-19 testing inNova Scotia. Companies responsible for delivering flowers or gifts will be encouraged to: verify in advance that the recipient is in the hospital and able to receive flowers; and arrange delivery times according to the hospitals internal delivery schedule; and obtain an alternate delivery address for the item in the event the patient is discharged or otherwise unable to receive the item. As of today, inpatients at both facilities can have only one consistent visitor; exceptions can be made in the following circumstances: Nova Scotia Health sincerely apologizes to patients and their families for temporarily tightening visitor restrictions at this time. (Besoin daide en franais? Requesting Your Health Information Proof of vaccination is no longer required for essential care partners. For help finding or developing policy: Visit our Policy resource guide, or Contact the Policy Office at policy.office@nshealth.ca. If you are staying after 8:00 pm, please . For kiosk registration, online check-in is available up to 30 minutes prior to your appointment time. If you are staying after 8:00 pm, please observe our quiet time. Address & Directions 2204 Wilborn Ave. South Boston, VA 24592 Find a Doctor Sentara Halifax Regional Hospital However, the ECP may be required to follow additional precautions while in hospital. To ensure that your health plan allows access to care at Halifax Health and to verify any benefit exclusions, please refer to the Member Services Department of your insurance carrier and your plan coverage documents. You will be asked to sign the document, indicating you have read it and have had the opportunity to ask any questions about the action described and fully understand the potential benefits and drawbacks. Please review these before you visit our facilities. YourPrivacy Nova Scotia Health announced Tuesday that it is easing visitor restrictions to. Authorization to Release Information form. Payment on Defined Bundles of Services and Procedures Florida Statute 395.301(1)(a), F.S. Find out the various ways to get to the hospital. View all visitor restrictions during COVID-19: http://www.nshealth.ca/coronavirus-home/nova-scotia-health-visitor-restrictions. Anyone entering an isolation room will wear personal protective equipment that includes gloves, gowns, respiratory protection and eye protection. In cases where support people are not permitted, care teams will make every effort to support virtual visits. Visiting hours and the number of visitors allowed vary by area and a patients condition. Sentara Halifax Regional Hospital announced Tuesday it will allow some visitors with updated guidelines. For your convenience, you may also contact us via e-mail at customerservice@halifax.org. All essential care partners/support people will be screened at the entrance. Your health plan can also verify what (if any) co-payments, co-insurances, and deductibles will be your responsibility. From Tuesday 8 March, inpatients may have one visitor, by appointment, between the hours of 2pm-4pm for a duration of 30 minutes. All essential care partners/support people must: Procedures may vary by site and inpatient unit. children under 10 years of age must be supervised by an adult. This applies to all of the records of your care generated by us, whether made by our personnel or doctors involved in your care. It is best to check with the nursing staff in your unit for specific information. Halifax Health will ensure that those we serve are treated with courtesy and respect in a safe, compassionate, and professional environment. If you have questions or concerns please speak with the care team or contact Patient Relations at1-844-884-4177. However, there are times when you may not be able to see your primary care provider and you require urgent treatment. Patients are allowed one adult visitor per day during the hours of 8 a.m. and 8 p.m. All visitors must wear masks, regardless of COVID-19 vaccination status, and are to limit their movements in. It is also possible to designate a Health Care Surrogate to identify individuals who shall act on behalf of the patient in consulting with clinical personnel on appropriate care. Pay your bill for health care services you received through Nova Scotia Health. This includes patients with a COVID-19 infection. This access is available throughout the facility, including patient rooms. Please check back often for updates. As a healthcare facility, we strive to provide high quality, compassionate care to the community we serve. Patients in isolation (including COVID-19 patients) are permitted one visitor a day. As our Notice of Privacy Practices spells out, we regard your medical records and information about your care as strictly confidential documents and limit the availability of information to the specific, defined conditions you consent to share. Canada. No information will be given to visitors asking about patients located in a behavioral or substance abuse unit. Pay your bill for health care services you received through Nova Scotia Health. If you feel unwell or have felt unwell in the past 48 hours, please do not visit. Please note: Further restrictions may apply during an outbreak of COVID-19. It is our intent to provide the highest quality of care to meet the total needs of the patient in an individualized, humanistic manner at a reasonable cost. It is best to check with the nursing staff in your unit for specific information. The Nova Scotia Health Authority has stopped hospital visits in the central zone amid rising case numbers and community spread of COVID-19 in the Halifax area. We understand that medical information about you and your health is personal. Mailing Address: P.O. COVID-19 outbreaks have been declared at several hospitals throughout the province, including at the Halifax Infirmary, Dartmouth General Hospital and Victoria General. Exceptions are being made for extenuating circumstances, such as end of life, pediatrics, child birth or unique patient needs. It is the patients responsibility to notify health care providers that an advance directive exists and to provide a copy for inclusion into the medical record. Optimal use of the available beds will be overriding factor in this decision making process to ensure availability of resources for additional patients, especially those being admitted through the Emergency Department. Visitor Badge It's Always Safety First at Halifax Health Our number one priority is SAFETY for our patients, Team Members and visitors. Calling a Patient . Halifax Health offers a full selection of clinics and outpatient services to provide continued care of patients after discharge from the hospital. At the same time, signatures for consent are obtained. Mount Sinai Brooklyn: 10 am to 8 pm. To be the community healthcare leader through exceptional talent and superior patient centered service delivered in a financially sustainable manner. The website provides detailed healthcare information and data that will help consumers make informed health care decisions. Do you know who is picking you up when you are discharged? As of Tuesday, Unity Health Toronto, a hospital network consisting of St. Joseph's Health Centre, St. Michael's Hospital and Providence Healthcare, says each inpatient who has a stay fewer than seven . Amenities & Facilities Shops & Eats, Breastfeeding Facilities, ATMs, SAM, AXS Station and WiFi . Halifax Health is seeking a Patient Access Specialist for the HHPO PBFS - Emergency Department. Are children permitted to visit a loved one? All visitors must enter via the front entrance prior to 7pm and ED entrance from 7pm - 9pm to be allowed entry into the facility. This access is available throughout the facility, including patient rooms. Unless informed otherwise, discharge time is 11:00 am. Visitor ID Badging stations will be located at the following entrances: Halifax Health Medica lCenter Information Desks, Halifax Health Medical Center, Emergency Department, Halifax Health Medical Center of Port Orange, Main Entrance, Halifax Health Child & Adolescent Behavioral Services, Main Entrance. Requests for information should be made to Health Information Management (Medical Records) at Halifax Health Medical Center. Room Service is primarily for patients. Our Case Management staff can make arrangements for equipment, supplies, or help at home. Who should you call if you have any follow-up questions? Social Security numbers are NOT public records, but may be released to other governmental or commercial entities as required by law in Section 119.071(6), Florida Statutes. The following are the general scenarios under which Halifax Health must collect and use social security numbers: insurance and health benefit eligibility; classification of accounts; customer identification and verification; credit worthiness; customer billing and payments; payroll and human resource functions; benefit processing, tax reporting . In addition, we may deny your request if you ask us to amend information that: You have the right to request an accounting of disclosures. This is a list of the disclosures we made of medical information about you, other than for treatment, payment or healthcare operations as described above. We safeguard both the record and its informational contents against loss, defacement, tampering or unauthorized disclosure to protect the patient, the medical staff, and the hospital. Halifax Health accepts many different insurance plans. Your health insurance carrier may request information from you, including requests for information about other health insurance coverage you may have. If you have questions about your coverage, please call your insurance company to better understand how your policy works prior to receiving care. Put on a mask. Greets patient, visitor, physician and other hospital personnel in a courteous, friendly manner. Share. Visiting hours and the number of visitors allowed vary by area and a patient's condition. We will develop patient centered systems of care. Visitor restrictions being eased at hospitals. Visitors that identify a patient by name may be given room number and general (one-word) condition unless the patient has requested confidential status. Here are tips to help you prepare for your visit with us. We can only acommodate two visitors per patient at any one time. Halifax Health has achieved Gold Plus with Target: Stroke Honor Roll recognition in the Get With The Guidelines-Stroke program for improving patient care and outcomes for stroke patients. All visitors will be asked to present a valid photo ID and state the purpose of their visit. Are there any home environment changes or home care arrangements that need to be made? Please do not bring your valuables to the hospital. All families with a child under 5 will be supported by the health visiting who offer help and advice on the following: Their child's growth and development A health visitor works with families and young people. All significant forms used in providing your care are available in large print or on cassette tapes and available in Spanish and French. It is best to check with the nursing staff in your unit for specific information. If you would like to receive an estimate of charges to determine if you might be eligible for financial assistance programs, please contact a Financial Counselor at 800.466.9670. Nurse PractitionersRegistered NursesLicensed Practical Nurses. Hospitals could maintain their own policies. Starting September 21, 2015 all visitors over the age of 18, will be required to wear a Halifax Health issued Visitor ID Badge. Admission or Outpatient registration reservations are obtained in advance or on an emergent basis, and patient and registrations are processed. Please check back often for updates. However, there are times when you may not be able to see your primary care provider and you require urgent treatment. Patient Rights and Responsibilities(.pdf download) The essential care partner must be at least 16 years old. Halifax Health has received the Joint Commission Certification of a Thrombectomy-Capable Stroke Center. All media representatives will be referred toCommunications. In addition, you must provide a reason that supports your request.We may deny your request for an amendment if it is not in writing or does not include a reason to support the request. Items to be delivered to patients are to be left in a designated location for delivery by facility volunteer staff. Halifax Health provides patient portals that match the type of healthcare service you have used. Having complete and accurate records also eliminates delays or questions by your insurance company or other payers. Recognized as one of the 50 Top Cardiovascular Hospitals in the United States by IBM Watson Health, Halifax Health serves Volusia and Flagler counties, providing a continuum of health care services through a network of organizations including a tertiary hospital, two community hospitals, urgent care clinics, psychiatric services, a cancer . Please arrange for transportation to be available for you at this time. Halifax Health Medical Center - Port Orange. Help shape the future of healthcare in Nova Scotia by joining your Community Health Board. Our volunteers work a minimum of 60 hours per year with many special recognition programs, educational/social events and associated service benefits provided. As our teams work to implement these changes to keep our patients and staff safe, we thank all of you for your continued support, patience and understanding. You may request to share or withhold your information at any time. Our health-care team may restrict visitation in the best interest of the patient/client. A visitor is an individual who temporarily supports or socializes with the patient. We want your stay with us to be as comfortable as possible. In addition to flowers, snacks, balloons, and a large selection of get well presents, the gift shop offers other unique merchandise. While we work on making unit names clearer, make sure you and your visitors know which hospital to go to. *Price Transparency. However, there are times when you may not be able to see your primary care provider and you require urgent treatment. You can call 386.254.4040 or write us at 303 N. Clyde Morris Blvd. What options are there for me to connect with my loved one? Patients & Visitors ** Coronavirus. Two adult visitors are permitted daily but only one at a time. I have an appointment/test/procedure? Following your surgery, one of our nurses may call you 30 days after your surgery to have a short discussion about your recovery from your procedure. Monday's answer: In 1976, the chef of the Parliamentary Restaurant celebrated the 100th anniversary of the Library of Parliament by creating a replica of the building out of sugar . Click here to see our current visitation policy. On March 18, the Nova Scotia Health Authority and the IWK. Health Information Management maintains an adequate medical record for each individual who is evaluated or treated as an inpatient, ambulatory care patient, or emergency patient. Learn about what fees you may be charged and how to pay your bill. Please speak to the care team. Information for people who have been exposed to COVID-19, Information for people who have COVID-19 symptoms, Information for people who have tested positive for COVID-19, Information for Support People and Visitors, Inpatients at Aberdeen Hospital, New Glasgow Transitional Care Unit (5th floor) arenot able to receive any visitors due to COVID-19 activity and/or staffing requirements (new as of January 10), palliative care and other patients nearing end of life, patients receiving medical assistance in dying (MAiD), children and youth under 19 admitted to hospital, or having day surgery, patients in intensive care units and critically ill patients in emergency departments, children and youth under 19 in outpatient settings, ambulatory care clinics, appointments, or procedures, patients with COVID-19 infection (additional measures may be required), be feeling well at the date and time of the visit, be screened upon entry - anyone with symptoms consistent with COVID-19, or are supposed to be self-isolating will not be permitted to enter. For additional lists, we may charge you for the costs of providing the list. Contact the service area before coming to site to see if access for visitors is limited. You may also not have a primary care provider. If you are unable to discuss the procedure and sign the document, a legally authorized representative may act on your behalf. However, guest trays are available on most units for $4 for breakfast and $6 for lunch or dinner, paid for by cash only. Visitors will be able to call to book an appointment from Monday 7 March. Book online or call 811. All vendors will still be required to use the Vendormate system. Find up-to-date resources for living with COVID-19 in Nova Scotia. Room assignments are primarily based upon medical need of the patient at the physicians direction. The Registered Nurse will be responsible for the delivery of care utilizing the nursing process of assessing . No. Find out how to access our programs and services in French. 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